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Contact support

Having trouble signing in or setting up your account? We can help.
  • Forgot your password? Use Reset password to get a reset link by email.
  • Account locked? After 5 failed sign-in attempts your account is locked for 30 minutes. Wait for the timer on the sign-in screen, or reset your password.
  • Invitation expired or not received? Staff accounts are created by your administrator. Ask them to resend your invitation.
  • Field Enumerator, PSP Collector or Recycle Collector? Sign in and set up your account in the Limbius mobile app.
  • Anything else? Contact your administrator or your organisation's Limbius helpdesk.

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